Job Posting: System Administrator/Solution Engineer [20180125]

Date of Posting: January 25, 2018


Job Description:

Pivcon, Inc is seeking a full-time experienced Windows and AWS System Administrator to support customer's computing and development environments and help develop solutions.  The candidate should have 5 or more year of experience as a System Administrator, with at least 3 of those years supporting Windows Server operating systems, PowerShell scripting, and TCP/IP networking as it relates to system administration and securing operating systems.  Further, the candidate should have at least 18 months experience managing compute instances on AWS or Azure cloud IaaS environments.

The ideal candidate has a proven track record of being motivated and task oriented, with the ability to manage their time efficiently and work independently and in teams from remote locations.  Excellent communication and project management skills are desired.

All of Pivcon's technical positions are considered solution engineers.  This position's role is beyond standard system administration.  Every engineer is expected to contribute to the client's overall needs by using their skills to develop solutions and solve problems.  This position is an excellent opportunity for a system administrator to grow their career into other areas of IT, such as development, security, and networking if desired.

This position requires residency in New York, preferably Western New York.  The employee will be working remotely from home to perform their duties and thus requires a quiet place to work within their home with a broadband connection.

Primary Responsibilities:

  • General Responsibilities:
    • Support Pivcon customers by providing excellent professional services managing Pivcon and Customer enterprise IT environments.
    • Build, Deploy, Optimize, Manage Windows and Linux systems in both on-premises and cloud-based environments.
    • Work as part of an extended team building and supporting IT solutions.
    • Communicate technical details of solutions and project status to team members.
    • Contribute to and maintain system standards.
    • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
    • Perform operating system and applications updates, patches, and security best practices on a schedule.
  • AWS Responsibilities:
    • Lead AWS/Azure deployment, configuration and optimization to provide a cloud-based platform to address business problems across multiple client engagements.
    • Use Amazon CloudWatch to establish metrics and monitor the health/utilization of AWS resource.
    • Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS.
    • Helping customer migrate on-premises solutions to AWS.
    • Implementing, securing, and controlling the flow of data to and from AWS.
    • Selecting the appropriate AWS service based on compute, data, or security requirements.
    • Identifying appropriate use of AWS operational best practices.
    • Estimating AWS usage costs and identifying operational cost control mechanisms.
    • Configures and understands VPC network and associated nuances for an AWS infrastructure.
    • Configures and understands AWS IAM policies.
    • Designs and configurs secured AWS infrastructure.
    • User and access management for different AWS services.
  • Design, Plan, Install Applications/Solutions for Customers and provide operational IT management of the solution.
  • Assisting with DevOps goals of managing, supporting, and designing DevOps systems for Test, Development, UAT, and Production environments.
  • Troubleshooting


  • Bachelor's degree from accredited institution, preferably in Information Technology, Computer/Engineering Sciences, or Math/Physics.
  • Associates Degree from accredited institution with extensive customer and technical experience in desired areas may be considered.
  • 5+ Years System Administration Experience, with at least 18 months experience in cloud environments.
  • At least 3 years' experience managing Windows Servers (cloud or on-premises).
  • Some experience managing Linux environments.
  • 18+ Months experience on AWS, with experience in at least the following areas of AWS:
    • EC2, EBS, S3, VPC, RDS, and AWS network access control and IAM policies/security.
  • Strong security commitment and technical skills related to securing and auditing systems.
  • Proven experience managing implementing and managing backups of on-premises and cloud-based systems.
  • Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Ability to work within a virtual national team environment and contribute to the overall timely delivery of multiple projects.
  • Knowledge of current issues, practices, methodologies, and trends in the Information Technology/Cloud domain.
  • Willingness to do occasional domestic travel.  Historically, this has been less than 3 times per year for 2-3 nights.
  • Typical hours are normal business hours, Monday through Friday.  However, as this is a system administration position the position requires working occasional nights/weekends to perform system updates/patches, and respond to problems.   Expectations should be at least 1 night per month for security updates and likely a larger 2-3 day intense period once or twice a year for major upgrades.  Occasional unplanned nights may be necessary for zero-day exploit security risks that require immediate unplanned updates or for unexpected system problems.
  • Experience with most of these Microsoft Technologies:
    • Windows Server 2012/2012R2/2016
    • SQL Server 2012+
    • PowerShell Scripting, BAT/CMD Scripting
    • Active Directory, Group Policy, Failover Clustering, Hyper-V, Failover Clustering, Hyper-V, File/Print Services, Registry, IIS

General Info:

  • Salary: Depends on Experience, Competitive
  • Benefits:
    • 401K w/ Match
    • Medical
    • Dental
    • Life & Supplemental Disability Insurance
    • Paid Vacation
    • NYS Disability/Workman's Comp
    • Work from home 95% of the time

To apply for this job:

  • Please e-mail a formal Cover Letter and Resume to
  • Be sure to make the subject line of your e-mail "Application for Job 20180125" or your application may be caught by spam filter.
  • This position is available to be filled immediately.  Applicant screening commences as resumes are received and will continue until the position is filled.
  • This position posting will remain listed on our website as long as the position is still accepting applications.