Solutions Engineering

At Pivcon, we believe that trustworthy, comprehensive solutions are far more effective than small, trivial pieces of software and technology. The most successful solutions take dedicated professionals, structured business processes, engineered technology components, and ongoing support for infrastructure.

Solutions Engineering

Redefining the box

It's true that no one understands your needs better than you, and we fully support you in bringing your visions to life. We are dedicated to your success, and will work with you every step of the way in order to fully implement your vision. If past existing products have failed you, or if there are no existing products out there, we will develop a personally crafted, custom system to meet your individual needs.

Redefining the box

Complexity? Solved!

Plain and simple, we solve complex technology problems that others cannot. When problems arise that seem impossible to solve, give us a call. We are confident in our ability to solve problems, which is why there is no commitment, and no charge for our initial analysis.

Complexity? Solved!

Breadth and depth

With us, experience runs deep. Disciplined in all areas of technology and business, our breadth compliments our depth. As leaders in engineering and technology, we demonstrate our flexibility and ability to apply our processes and principles across any platform.

Breadth and depth

Unparalleled support

We understand that without support your vision cannot become a reality, which is why when you allow us to support you and your vision, you will have the direct contact information, including phone, e-mail, and instant messaging, of at least two senior-level solutions engineers that are assigned to your personal project. We guarantee that your personal engineers will be up to speed and ready to help you when you need it most; how's that compared to call trees and level one support?

Unparalleled support

Challenges? We live for them!

Where there's a will, there's a way, and we never give up.  Nothing is more satisfying to us than delivering solutions for your challenging business needs.  We recognize that challenges may arise, and while no two challenges are exactly alike, we'll listen to your problem and provide you with customized solutions.

Challenges? We live for them!

Growth, managed

We believe that strategy is everything. If your business is new, or is showing signs of growth, we are there to help you grow even further. If minor inconveniences are now turning into major time sinks, then we will help automate your processes to reduce your labor costs, which will give your employees the time to work on more strategic goals, vital to making your vision a reality.

Growth, managed

Strategic partners

We understand that technology solutions are often tied into the core of your business, and that you need a partner that is committed to making sure the solution works. We work hard to be respected by our customers as a key component in their success.
Strategic partners

Fields of data, harvested

Need help harvesting and analyzing all of your data across all of your systems? Great! We are experts in databases, lines of business applications, CRM, ERP, accounting, data warehouses, reporting, analytics, and automating data flows between systems.
Fields of data, harvested

Philosophy

Pivcon leads customers beyond the limits of existing IT solutions. We forge a clear path forward, freeing you to focus on business momentum.

As experts of scale, we will construct a solution that encompasses your historical needs, your immediate needs, and both your future goals and projections.

We strive to develop long-term relationships with all customers. Your business success is an essential part of our own business model. We measure our success today by the diverse number of companies who have grown to consider our relationship a strategic partnership.

We are valued for our existing expertise.  We are treasured for our proven ability to become experts of your business needs, regardless of your information technology development and management needs. We strive to be the single, most cost effective and comprehensive solution available. Pivcon is your connection to every information technology solution.

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VDS Hosting Plans

Pivcon offers comprehensive managed solution hosting at a Rochester based SAS 70 Type II data center.  During the pre-production development phase for our software development projects, this service is offered for free. Once the project moves into production, we offer competitively managed service-hosting rates on modern, reliable, and enterprise equipment.

 

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Free Consultation

If you feel something could be handled more efficiently, if you need help developing part of a product, if you're having trouble getting something to work properly in your IT systems, or even if you're not exactly sure what you need, we invite you to give us a call today for a free initial consultation. Because of our dedication to your ultimate success, together we will explore your needs, innovate a plan of action, and generate a fair estimate in order for your vision to come to life.